Privacy Policy
Your trust matters, this policy explains what we collect and how we protect it
Information we collect, account details such as name, email, phone, subscription status, call metadata such as time, duration, issue type, and call notes or step recaps, we do not store passwords or one time codes
How we use it, to provide and improve support, to send call recaps, to prevent fraud and abuse, and to manage billing
Sharing, we do not sell personal data, we share data only with service providers who help us run Boroma such as payment processing and hosting, they must protect your data and use it only to provide services to us
Recordings and transcripts, calls may be recorded for quality, if a call is recorded we store it securely and delete it on a schedule, you can request deletion at any time at support@boroma.io
Security, we use encryption in transit and at rest, strict access controls, and monitoring, no method is perfect but we work hard to protect your information
Your choices, you can request a copy of your data, ask us to correct it, or ask us to delete it, contact support@boroma.io
Children, Boroma is for adults, if we learn that a child under thirteen has provided personal information we will delete it
International transfers, data may be processed in the United States, by using Boroma you agree to the transfer of your information to the United States
Updates, we may change this policy, if we make material changes we will notify you
Contact, support@boroma.io